Blogs

Perceptions and Positivity: Balancing the Good with the Bad

One of the last chapters of Scaling Up Excellence is titled “Bad is Stronger than Good”. The focus of this chapter deals with people’s perceptions and how their experiences shape them. Bad events have a stronger, more lasting effect. Bad events are also more contagious. Psychologists studying this phenomenon have defined what they refer to as a “five-to-one” rule:

The Annual Marathon That We Run

In the U.S. at least, the calendar year is an interesting marathon race. It can be a long journey with many sights and people along the way. The competitors we encounter are generally empathetic with the other runners, because in the end we are running the race ourselves. We challenge each other to improve along the way.

How to Handle Tighter Shipping Capacity

From Austin Consulting

For the last several years, truckload capacity has been on the minds of nearly every shipper. Issues they are hearing and facing include fewer trucks, fewer drivers and tightening capacity. But what does that really mean and how does it affect your business?

Some factors that are driving the capacity issues include:

Manufacturing in the U.S.: Taking Advantage of a Bright Future

I recently posted on LinkedIn a link to a very interesting study released by Boston Consulting on the current state of Global Manufacturing. It’s a great study, but my take away from it, aside from the obvious information it gives, is the sanity check it delivers on what would otherwise be considered conventional wisdom and how wrong it can be.

Organizational Time Management: Improving Performance with more Efficient Communications

Recently, there have been discussions within our management ranks about email preferences. The topic centers on how much information does one want to see. Some prefer to get copied on everything. Others on a need-to-know basis. But, at the end of the day, we are all trying to find a happy medium of managing time and information. A few of us remember the days of “Goldenrod” – I’ll explain that in a little bit for those not familiar with its meaning.

Weighing the Pros and Cons of Spec Buildings

From Austin Consulting

When looking to expand or relocate into a new territory, many growing companies start a property search with hopes that an available building suitable for their needs is on the market. Existing buildings are attractive because the overall cost of the project will typically be cheaper and the company will be quicker to market, saving the company two key resources: time and money.

Built to thrive: What makes a long-surviving organization successful?

One of my favorite sources of thought and contemplation of business is the McKinsey Quarterly.  In case you are not familiar, McKinsey & Company is one of the leading management consulting firms in the world and a top source of global CEO recruits. Many top authors and analysts also have gone through McKinsey’s organization. The Quarterly is a publication of some of their most esteemed thinkers’ works.

Building and Maintaining Company Reputation: Integrity, Honor, Values

Benjamin Franklin is quoted as saying, “It takes many good deeds to build a good reputation, and only one bad one to lose it.” And reputation in business is not immune to this wisdom. What gets lost sometimes in the day-to-day, give-and-take of work is the loss of focus that the one bad deed that Mr. Franklin was referring to might have just taken place.

Client Communications: Building Presence of Mind

Below is an email exchange (redacted version) between one of our team members and a prospective client, as a follow up to a recent sales presentation:

From: Bob

To: Project sales team

Subject: Our presentation follow up

Key Considerations for Revamping Your Supply Chain

From Austin Consulting

Ensuring that your supply chain is as efficient as it can be is not top of mind for everyone these days – but maybe it should be. Often times, we are accustomed to sit back and rely on “that’s the way we’ve always done it,” but that isn’t always the best way. Sometimes changing the way things are done is the best way to find new efficiencies and cost savings.

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