Mike Pierce's blog

An Empathetic Ear: How Listening Impacts Project and Customer Success

On every project, there is at least one person on the client’s side for whom this project is a career opportunity. If you think about it, each project we complete is a critical strategic initiative that a client company entrusts to the leader of the project. For some of our projects, it is a bet on the future of the company we are working for.

Change Management: How to Influence the Future

Embrace future leaders by tempering their energy and perspectives with the experience and wisdom of current leaders…

Many things are happening. Sales, strategies, challenges, people, opportunities and expectations all require a focus and attention that demand commitment and dedication to sustaining the work we do well into the future. When you’re part of a 135-year-old company, it is interesting to reflect on what the past leaders might have contemplated about future generations of leaders in the Company.

Company Values: Recognizing Austin’s All Stars

Companies approach the development of Mission, Vision and Values statements in a number of ways. How they come up with them is one thing. How they reflect reality and become one and the same with how the company operates, even exists, is a whole different thing.

Design and Construction Industry Outlook - Optimism Abounds

Two recent surveys indicate widespread optimism about the economy and our industry.

First, a McKinsey & Company survey of global executives points to a great amount of optimism. In this survey, when asked about current North American economic conditions compared with six months ago, 59% said they were either ‘substantially better’ or ‘moderately better’, while 30% reported they were about the same. When asked what they expect conditions to be in six months, 51% said they will be ‘substantially better’ or ‘moderately better’, and 39% said they would be the same. In short, only about 10% of North American executives surveyed said they thought conditions were declining.

The Importance of Not Just Meeting, but Exceeding Expectations

I am attending an industry conference this week. It’s a big, annual meeting of industry executives and we are getting updates on all the things the presenting organizations do for their members. Membership with these organizations is not a small investment and the cost to send people to this conference is also not a small investment.

Continuous Improvement Strategies that Defy Corporate Aging

The Editor for Smart Business Cleveland, Fred Koury, recently wrote “Efficiency is the end goal for every business…Never stop innovating ways to be more efficient in every aspect of your business.”

How Enabling Employees Leads to Sustainable Growth

Manager: “I’m concerned about our training budget. What if we invest in all this training and the employees leave?”

Executive: “I’m concerned too. What if we don’t invest in the employees and they stay?”

How We Plan for the Future

A few weeks back, I wrote that I was excited to spend the next few weeks with Austin’s senior management team, and after that, some time with this year's Leadership Development Program (LDP) team. I thought I would take this opportunity to report on those meetings.

Honoring Our Industry Heroes

Engineering News Record recently published their “Top 25 Newsmakers - Industry Individuals Who Made a Difference in 2013”. It is quite a sampling of people, and their contributions are reflective of the broad impact and diversity of our industry.

How Management is Like a Team Sport

I’m excited! 

I get to spend the next two weeks with great people with brilliant minds and tremendous character. This week, the senior management team of The Austin Company will meet, as we do three times a year, to discuss our progress as a company, key issues, and plan the future. This team is comprised of both new managers, and some that have 30-40 years with Austin.

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