The Austin Company

The Austin Company offers a comprehensive portfolio of in-house services, including planning, architectural design, engineering, design-build, construction management, and construction, as well as site location and operations improvement consulting, for commercial and industrial companies throughout North America. 

Founded in Cleveland, Ohio, in 1878, we continue to uphold our founder's values and believe in providing, "Honest work, well done." Our facility solutions are developed and implemented to improve your operations and make them more efficient - the results you receive are more than just shade and shelter for your business.

In addition to services for the built environment, Austin offers value-added strategic planning services, such as site location, transportation and distribution consulting, and facility and process audits. Our Results, not ExcusesTM approach provides you with expertise and innovative solutions for your facility challenges.

Check out our blog for Austin's insights on everything from site location to leadership in the design, engineering and construction industry.   

The Austin Company headquarters remain in Cleveland, with additional offices in Irvine, California; Atlanta, Georgia; Kalamazoo, Michigan; and St. Louis, Missouri; in addition to a joint venture company in Mexico. Austin became a wholly-owned subsidiary of Kajima USA Group in 2005 and is a proud member of the Kajima family of companies. Kajima Corporation is a leading global engineering and construction contractor. 

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Understanding and Fulfilling Client Needs vs. Wants

I have been thinking about a few instances lately where our team – myself included – felt we were in good shape on a project, that we had what the client wanted. I think this perception was based on what we believed the client needed. In the end, we were listening to ourselves and not the client. After some stresses and strains, we understood and delivered, but there was pain that could have been avoided or at least mitigated better.

The Corporate Moral Compass: Upholding Core Values

Values, Mission and Vision statements are widely used and a common practice in organizations. The creation of them is often a painful process when done by a committee, as it reminds one of the camel being a horse designed by a committee – it’s hard to agree on the exact wording and priorities. That said, once established, how well does the organization actively promote them?

Trends in Contract Terms and Conditions

When I started in sales some 30+ years ago, many of Austin’s design and construction projects were completed under a simple agreement between Austin and Owner. Austin’s standard agreements were simple layman’s contracts that explained costs, payments were based on Advance Fund Schedules (we were paid in advance for the work to be performed), limitations of liability and warranty, and cost protections the Owner and Austin agreed upon.

Bakery Facility Decision Matrix

Please fill in the form below to download this valuable tool that helps identify and review the pros and cons of various facility options for your next baking and snack production facility.

Building Belief in Sustainable Design

The Austin Company recently nominated Judi Szabo-Stull, Manager of Facilities Development in our Cleveland Operations office, for a Green Building & Design 2015 Women in Sustainability Leadership Award. For Judi, this is a much-deserved recognition – internally to Austin and more broadly within the industry. Good luck in the process Judi!

Reflections on Independence Day

I write this on Wednesday night, July 1. July 4 is Saturday. We all seem to refer to July 4th as the “Fourth of July”, as opposed to the original and more appropriate name, Independence Day. When someone recently referred to Independence Day, the immediate vision that entered my mind was not parades or fireworks, but the Will Smith movie, Independence Day. That is embarrassing to admit and depressing to think about.

Leadership: Finding Your North Star

Leadership seems to be such a popular topic covered at industry association and company meetings and seminars, as well as the focus of study by countless consultancy and academic agencies. Thirty years ago, I do not remember there being such a concentrated focus on it. Clearly, it has become a more important aspect of what organizations do to compete and succeed.

Transportation Trends in Manufacturing

By: Tori Ung, Location Analyst with Austin Consulting

Last month, I wrote about supply chain trends that are affecting manufactures. This month, I will focus on the transportation trends that all manufactures must also take into account.

Trends in Transportation: