The Austin Company

The Austin Company provides design-build and location consulting services for commercial and industrial operations. Our facility solutions are developed and implemented to improve your operations and make them more efficient - the results you receive are more than just shade and shelter for your business. Check out our blog for Austin's insights on the design-build industry.   

Founded in Cleveland, Ohio, in 1878, we offer a comprehensive portfolio of in-house services, including architectural design, engineering, design-build, construction management, operations improvement and consulting. In addition to services for the built environment, Austin offers value-added strategic planning services, such as site location, transportation and distribution consulting, and facility and process audits. Our Results, not ExcusesTM approach provides you with expertise and innovative solutions for your facility challenges.

The Austin Company headquarters remain in Cleveland, with additional offices in Irvine, California; Atlanta, Georgia; Kalamazoo, Michigan; and St. Louis, Missouri; in addition to a joint venture company in Mexico. Austin became a wholly-owned subsidiary of Kajima USA Group in 2006 and is a proud member of the Kajima family of companies. Kajima Corporation is a leading global engineering and construction contractor. 

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Reflections on Independence Day

I write this on Wednesday night, July 1. July 4 is Saturday. We all seem to refer to July 4th as the “Fourth of July”, as opposed to the original and more appropriate name, Independence Day. When someone recently referred to Independence Day, the immediate vision that entered my mind was not parades or fireworks, but the Will Smith movie, Independence Day. That is embarrassing to admit and depressing to think about.

Leadership: Finding Your North Star

Leadership seems to be such a popular topic covered at industry association and company meetings and seminars, as well as the focus of study by countless consultancy and academic agencies. Thirty years ago, I do not remember there being such a concentrated focus on it. Clearly, it has become a more important aspect of what organizations do to compete and succeed.

Transportation Trends in Manufacturing

By: Tori Ung, Location Analyst with Austin Consulting

Last month, I wrote about supply chain trends that are affecting manufactures. This month, I will focus on the transportation trends that all manufactures must also take into account.

Trends in Transportation:

A Little Respect and Common Courtesy

So I am kind of struggling with this one.

Over the past year or so, business emails from strangers trying to interest me in something start off with the salutation, "Hey Mike". Growing up, my Dad – who was the consummate gentlemen – would have been embarrassed to hear one of his kids show disrespect, rudeness even, to a stranger by using such a casual greeting, especially in a professional environment.

Building Trust and Keeping Clients

“You start losing a client the moment you get it.” ~ Jay Chiat

Regular readers of my blog know that I like to post some quotes at the end that are relevant, sometimes amusingly so, to the topic. In researching appropriate quotes for this post, I came across this one by Jay Chiat, Advertising Executive and co-founder of TBWA\Chiat\Day.

Integrated Project Teams: 5 Steps to Improve Project Performance

A recent study by KPMG, reported in Building Design & Construction, indicated that more than half of the Owners who contracted for projects last year suffered underperforming projects – defined as being more than 10% over budget or 10% over schedule.

Supply Chain Trends, Part 1

By: Tori Ung, Location Analyst with Austin Consulting

Manufacturers are facing many trends and challenges these days, including those from both the supply chain and transportation sides of their business. This two-part series will examine these issues, so companies can be better prepared to address them.

Risk Management

Leading with Industry Loyalty

Recently, while at a conference in an industry we serve, I was asked by a prospective client why they should choose The Austin Company over a competitor for their next project. It is an awkward question since first, you are being put in a position where anything you say can be interpreted as bashing the competition and that can always backfire on you. And second, in our industry, we do not know our competition as well as say, Coke knows Pepsi.

Emotional Intelligence on an Aircraft Carrier

I attended two industry conferences last week and was struck by the similarities of the underlying theme of two of the keynote address speakers.

Creating Expectations: Building a Foundation for Success

I recently participated in what was potentially a very challenging meeting with an excellent prospect. The design of the plant we had been schematically developing was presumably well over their budget.

Yet, the team working on this accomplished a number of important tasks in the development of this opportunity. Within these tasks lies a process that is the foundation for greater success in sales and, yes, in relationships in general.

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